To ask medical questions, report adverse experiences or product complaints, or to provide comments on any Ferring Canada product, please contact our Medical Information Centre:
- Tel: 1-866-384-1314
- Fax: 416-493-1692
Feedback related to the AODA (Accessibility for Ontarians with Disabilities Act)
Ferring is committed to diversity, inclusion and accessibility in everything we do. We strive at all times to provide our services in a way that respects the dignity and independence of people with disabilities. The ultimate goal of Ferring is to meet and surpass expectations while serving customers with disabilities.
Feedback about the delivery of services to persons with disabilities is welcomed as it may identify areas that require change and assist in continuous service improvement. Feedback can be made by telephone, fax, email, in person, or in writing:
Telephone - 1-800-263-4057
Fax - 416-493-1692
Email - firstname.lastname@example.org
Mail or In Person - 200 Yorkland Boulevard, Suite 500, North York, ON, M2J 5C1
Ferring will make best efforts to provide a response to the feedback within 10 business days. Our response will be in a format that respects the communication preference of the person with a disability. Additional time may be required for follow up depending on the format of response required.
For any questions related to Ferring’s policy on the AODA, please contact us at 1-800-263-4057 or email@example.com. A copy of the full policy, and any related documents, is available upon request.